Pilgrims Hotel Canterbury, Canterbury ➤ Reviews, Rooms & Prices 2025

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About the Hotel

18 The Friars, Canterbury, United Kingdom

Pilgrims Hotel is a historic building located in the heart of Canterbury City Centre. It is situated directly opposite The Marlowe Theatre, making it a convenient choice for theatergoers. The hotel features charming accommodations and boasts a friendly staff dedicated to guest satisfaction. Its proximity to numerous attractions makes it an ideal base for exploring the rich history and culture of Canterbury.

Location

Pilgrims Hotel is strategically located within easy walking distance of key attractions like the Canterbury Cathedral and the historic city walls. Guests can enjoy the vibrant social scene with numerous shops, bars, and restaurants nearby. Parking options include discounted arrangements at nearby car parks, as the hotel does not have on-site parking.

Rooms

Each traditional room at Pilgrims Hotel features an en suite bathroom equipped with free toiletries. The accommodations include a variety of options suitable for solo travelers, couples, and families. All rooms provide essential amenities such as flat-screen TVs and tea and coffee-making facilities. The hotel’s character and history add a unique touch to the guest experience.

Eat & Drink

Guests can start their morning with a continental breakfast served in a bright dining room. The breakfast includes a selection of pastries, cheeses, meats, fruits, and beverages tailored to various dietary needs. The hotel also houses a bar that offers a cozy space to unwind after a busy day of sightseeing. On-site shopping at a zero waste shop provides additional convenience for guests.

Leisure & Business

The hotel offers a cozy bar that promotes social interaction and relaxation, ideal for enjoying a drink after exploring Canterbury. Guests have access to an on-site therapy room for various treatments and services, ensuring a holistic stay. Complimentary Wi-Fi and laundry facilities are available to enhance the convenience of your visit.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Quadruple Room

Max:

4 persons

35 m²

Bed options:

1 Double bed

Heating

room details

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Private Bathroom King Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Guest Room

Max:

1 person

15 m²

Bed options:

1 Single bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Canterbury400 ft

Airports

London City (LCY) 59.2 mi

London Southend (SEN) 70.2 mi

Train

Canterbury WestTrain Station1700 ft

Canterbury East Train Station2700 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Beautifully Decorated!

“The room was tastefully decorated and had a charming ambiance that truly enhanced my overall experience.” view full review

Delicious Breakfast!

“Breakfast offered a fantastic selection of fresh fruits, cheeses, and more, providing a perfect start for a day of exploration.” view full review

Spacious Comfort!

“I stayed in the Jane Austen family room, which was incredibly spacious and comfortably accommodated our entire group.” view full review

Great Water Pressure!

“The bathroom had impressive water pressure, making for a refreshing shower experience that I looked forward to every day.” view full review

General

No smoking on site
No parking
No pets allowed
Baggage storage
Coffee shop

Guest Parking

Electric kettle

Services

Housekeeping

Dining

Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cribs

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

18 The Friars, Canterbury, United Kingdom

Map view

18 The Friars, Canterbury, United Kingdom

City landmarks

St. Augustines Abbey Longport Winter opening hours- only open Saturday and Sunday 10am - 4pm

St Augustine's Abbey

3000 ft

Church

St Martin's Church

4300 ft

Castle

Canterbury Castle

2700 ft

Church

St Dunstan's Church

2200 ft

Nearby

Church

Canterbury Cathedral

1500 ft

Parks

West Gate Towers

800 ft

Museums

The Canterbury Tales

1300 ft

St Peter's St

Westgate Gardens

1200 ft

Gallery

Royal Museum and Art Gallery with Buffs Regimental Museum

700 ft

Museums

Canterbury Roman Museum

1000 ft

25 High Street

Eastbridge Hospital

300 ft

Museums

The Kent Museum of Freemasonry

500 ft

Canterbury City Walls

700 ft

Art object

Statue of Geoffrey Chaucer

400 ft

Stour Street

Canterbury Heritage Museum

800 ft

Church

Catholic Church of St. Thomas of Canterbury

1500 ft

Stour Street

Greyfriars Chapel and Franciscan Gardens

700 ft

Church

St Peter's Anglican Church

200 ft

Christ Church Gate 11E The Precincts The Buttermarket

Christ Church Gate

900 ft

Gallery

Sidney Cooper Gallery

400 ft

Gallery

Lilford Gallery

600 ft

Mall

The King's Mile

900 ft

University of Kent

The Canterbury Labyrinth

700 ft

Synagogue

Old Synagogue

800 ft

17 Palace Street

Conquest House Gallery

800 ft

Shopping Area

Whitefriars Shopping Centre

1500 ft

Church

St Mildred's Church

1800 ft

Square

The Buttermarket

900 ft

Garden

Solly's Orchard

600 ft

CanterburyEngland

Lady Wootton's Green

900 ft

Restaurants

Munchies

300 ft

15 St. Peters Street

West Cornwall Food Company

500 ft

22 High Street

The Black Griffin

500 ft

40 St. Peters Street

Maria's

500 ft

39 St. Peters Street

Ocakbasi of Kent

700 ft

34 St. Peters Street

The Cherry Tree

800 ft

White Horse Lane

Rad Burger

300 ft

2-3 Orange Street Street Food Pop-Up

Canteen

500 ft

17 Sun Street

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Great location

Friendly staff

Cramped rooms

Uncomfortable bed

7.6/10

Very good

Rooms

6.3

Location

9.0

Service

8.7

Dining

7.5

Frederick

United Kingdom, February 2024

7.4/10

The hotel is a mixed experience: the rooms had a slight dingy feel and smelled of smoke, needing some updating, although the furniture was lovely. The bed was comfortable, but the room size was a bit cramped. The service was exceptional, especially from Beks, who went above and beyond. The location was superb, centrally located in Canterbury. The dining experience had some ups and downs, with a limited menu but well-cooked meals. Overall, a pleasant stay with some room for improvement.

Rooms

6.0

The rooms, though a bit dingy and smelling of smoke, had lovely furniture and a comfortable bed.

Service

9.0

The service was outstanding, especially courtesy of Beks, who was extremely helpful and deserving of recognition.

Location

8.0

The hotel's location in the center of Canterbury was superb, offering easy access to the city's main attractions.

Dining

7.0

The dining experience had its highs and lows, with well-cooked meals but a limited menu.

Facilities

7.0

The hotel had adequate facilities, though some areas could use updating.

Jim

United States of America, January 2024

8.0/10

My stay at the hotel was a mixed experience. The location was superb, right in the center with easy access to shops and attractions. The service was friendly and welcoming, making it a pleasant stay overall. However, the rooms were cramped and the bed was uncomfortable, which affected my comfort during the stay.

Rooms

6.0

The rooms were neat and tidy but very small for two people, making it hard to move around. The bed was quite uncomfortable and the pillars were too hard.

Service

9.0

The service was super friendly and helpful, particularly for recommendations on activities like seeing a show at the Marlowe theatre and shopping in Canterbury.

Location

10.0

The location was great, literally opposite the main shopping street and just a few steps from the theater. It couldn't be better as it was so central.

Dining

8.0

The dining experience was the cherry on the cake, offering a wide variety of buffet items and cooked dishes, making it a great experience in the city center.

Facilities

7.0

Great location

Cramped rooms

Patrick

United States of America, January 2024

8.2/10

The hotel is ideally located inside the adjoining French Restaurant, making it perfect for those visiting the theatre or enjoying the high street hub. The rooms were a reasonable size, though a bit dated with a lingering smell of smoke. The service was friendly and professional, with a cozy and clean atmosphere. The location couldn't be better, being close to the City Centre, Cathedral, and all amenities Canterbury offers.

Rooms

7.0

The rooms are comfortable and offer some privacy with two separate areas for bath and shower.

Service

9.0

The staff at the bar were welcoming and helpful, creating a warm and cozy atmosphere.

Location

10.0

The hotel is superbly located, just a 5-minute walk from the City Centre, Cathedral, and within easy access to all attractions and facilities.

Dining

7.0

The dining experience was pleasant, with room for improvement in providing fresh fruit instead of canned options.

Facilities

8.0

The hotel offers a good bar area and comfortable dining options, making it a cozy spot to unwind.

Mark

United Kingdom, October 2023

8.6/10

The hotel is situated perfectly, right near the theatre and high street, offering a comfortable stay with small but clean rooms. The service is excellent, accommodating with special touches like afternoon tea. The location is ideal for theater buffs and shoppers, providing a great base for exploring Canterbury. The dining options are varied and delicious, offering fantastic choices. Overall, a recommended stay with great value for money.

Rooms

7.0

The rooms are small and compact but very clean, making good use of the space to ensure comfort.

Service

9.0

The service is exceptional, going above and beyond with offerings like afternoon tea and assistance with parking.

Location

10.0

The hotel's location near the theatre and high street is perfect for enjoying shows, shopping, and exploring the town.

Dining

9.0

The dining experience is fantastic with a wide range of delicious choices that are expertly prepared.

Facilities

8.0

The hotel provides all necessary amenities for a comfortable stay.

Theodore

United States of America, September 2023

7.2/10

I found the hotel to be a mixed bag. On the positive side, the location is wonderfully central and convenient, ideal for exploring all that Canterbury has to offer. However, the rooms were a bit cold and cramped, lacking space for comfort. The service was satisfactory, with some staff members showing great care and attention, but others could have been friendlier. The dining experience had some variety but was not suitable for those with lactose intolerance.

Rooms

6.0

The room was a little bit cold and really small, with a slightly cramped feeling. However, it did come with a TV, a single bathroom, and an excellent wifi connection.

Service

7.0

The service was a mix - some staff members were fabulous and caring, while others were not as friendly or cheerful. Overall, they were okay.

Location

8.0

The hotel's location is excellent, being literally a few yards from the Marlowe theatre and in the perfect area close to the city high street but quiet enough for a peaceful sleep.

Dining

7.0

The dining options were crazy with a great variety, but not ideal for lactose-intolerant guests. The menu format was a bit unexpected, and a cooked breakfast was anticipated.

Facilities

8.0

The hotel offered good facilities to accommodate our needs during the stay.

central location

cramped rooms

George

United Kingdom, May 2023

7.4/10

The hotel is comfortable for a long weekend stay, although there were some plumbing issues affecting the shower convenience. The service was attentive and directed us to free parking nearby. The location is excellent for exploring the town, but the lack of on-site parking might deter future visits. The dining experience offered a good continental range, albeit with some temperature issues with the food. Overall, a satisfactory stay with some minor drawbacks.

Rooms

6.0

The rooms could hardly be termed as pleasant, but they were sufficient for a short stay.

Service

9.0

The staff worked hard, were helpful, and very courteous.

Location

8.0

The location is excellent, with easy access to all major tourist sites within walking distance.

Dining

7.0

The dining experience featured a good continental range but had some temperature issues with the food.